How to choose your insurance broker software in 2026: complete guide for MGAs & Brokers

Choosing management software for insurance brokers is a major strategic decision that directly impacts your productivity, regulatory compliance, and ability to grow. In 2026, the market offers numerous solutions including: Korint, Antenia, and Modulr. Faced with this diversity, how do you identify the platform that will truly meet your firm's needs?

This guide walks you through the essential criteria for making the right choice, whether you're a delegated broker, wholesale broker, or insurer.

1. User-friendliness and ease of use: daily time savings

Why it's crucial: Your teams spend 6 to 8 hours per day on their business software. A complex or counter-intuitive interface can waste up to 30 minutes per day per employee, representing nearly 10 working days lost per year.

What to check:

• Request a demonstration in real conditions with your own use cases
• Test navigation: how many clicks to access essential information? Is the platform intuitive?
• Verify the learning curve for new users
• Prefer 100% online solutions accessible from anywhere

Next-generation platforms like Korint focus on ease of use with intuitive interfaces that enable your teams to become operational quickly. Other market solutions may require longer training periods depending on their architecture.

2. Integration capabilities and interoperability

The ecosystem challenge: Your broker software never works alone. It must communicate with your accounting tools, partner insurance companies, electronic signature solutions, and potentially your CRM.

Essential questions:

• Does the solution offer open APIs to integrate with your existing ecosystem?
• What native connectors are available?
• Can the platform retrieve your data from your legacy systems?
• Will there be an additional cost to access these APIs?

API integration has become an essential standard. Korint, for example, integrates natively with all its clients' systems via API, significantly facilitating data exchanges. Before choosing, verify that the solutions under consideration offer this technical flexibility.

3. Automation: free yourself from repetitive tasks

The productivity challenge: According to a study by the Insurance Distribution Observatory, brokers spend nearly 40% of their time on low-value administrative tasks: data entry, follow-ups, document editing.

What automation should cover:

• Automatic generation of quotes and contracts
• Automated client follow-ups (due dates, missing documents)
• Configurable validation workflows
• Automatic payment reconciliation
• Smart notifications based on events

The most advanced platforms now integrate artificial intelligence to go even further. AI can pre-fill forms from scanned documents, suggest the best coverage based on client profile, or detect anomalies in files. This innovation, already present in solutions like Korint, represents an average productivity gain of more than 48% after 12 months of use.

4. Complete functional coverage: from underwriting to claims management

A 360° vision: Your software must cover the entire contract lifecycle to avoid re-entries and breaks in the customer journey.

The complete journey to verify:

1. Sales phase: Simulation and quotes
2. Underwriting: Collection of supporting documents, electronic signature, payment at subscription, information validation, compliance
3. Ongoing management: Endorsements, due dates, collections, overdue payment management, reporting
4. Claims: Declaration, tracking, compensation
5. Cancellation: Contract termination management

Not all market solutions offer this comprehensiveness. Some platforms may excel at certain modules but require complementary tools for other aspects. Conversely, solutions like Korint cover the entire cycle, from underwriting to complete claims management, ensuring a smooth and seamless experience.

5. Configurability: adapt the tool to your business rules, not the other way around

Each broker is unique: Your validation processes, commission rules, and approval workflows are specific to your organization. Your software must adapt to you, not the other way around.

What true configurability means:

• Workflow configuration without development thanks to no-code tools
• Customization of forms and fields
• Configurable business rules (pricing, validation, alerts)
• Adaptation of rights and roles according to your organization
• Branding in your firm's colors (white-label software available)
• SaaS and scalable architecture to manage portfolios of any size
• Continuous updates without service interruption

Configurable platforms like Korint allow you to fine-tune business rules without requiring costly specific developments. This flexibility is a differentiating criterion compared to more rigid solutions that impose their own processes. The no-code and SaaS approach also ensures that you always stay up to date with the latest features and functional developments, without the constraints of traditional on-premise software.

6. Deployment speed: an often underestimated criterion

The hidden cost of long projects: A deployment that drags on for 6 to 12 months is a period during which you continue to suffer the limitations of your old system, without benefiting from the advantages of the new one.

Success factors:

• Proven project methodology
• Support for data migration
• Integrated team training
• Responsive support during the deployment phase

Production deployment times vary considerably depending on the solution. Some vendors announce average timelines of 1.5 months to be operational, while other projects can extend over 6 months or more. Anticipate this variable in your choice, as it directly impacts your return on investment.

7. Migration management and digital transformation

The switchover challenge: Migrating thousands of contracts from your old system to the new one is the most critical and anxiety-inducing step of a software change.

What your vendor must guarantee:

• Automated and reliable import tools
• Reconciliation and quality control of migrated data
• Possible progressive switchover plan (pilot then rollout)
• Temporary coexistence of old/new system if necessary

The success of your digital transformation largely depends on your vendor's expertise in these migrations. Solutions like Korint have developed real expertise in portfolio migrations, enabling successful digital transformation with minimal disruption for your teams and clients. Moreover, regarding Korint, migrations are generally completed in less than 3 days.

8. Data quality and exploitation

Your data is your capital: Modern software doesn't just store your data, it enriches it, structures it, and allows you to exploit it to make better decisions.

Quality indicators:

• Standardized data structuring (avoid free-form fields)
• Automatic enrichment (public data, repositories)
• Reporting tools and dashboards
• Facilitated export for external analysis
• APIs to exploit your data in other tools

Quality data is also essential for risk selection. The best platforms allow you to capture up to 50% more exploitable data compared to traditional solutions, thus significantly improving your ability to evaluate and price risks.

9. Compliance and traceability: non-negotiable requirements

The regulatory context: IDD, GDPR obligations, and ACPR requirements impose complete traceability of your activities. Your software is your primary ally for compliance.

Essential features:

• Automatic recording of all events (who did what, when)
• Complete and timestamped history of each contract
• Document retention and proof of consent
• Alerts on regulatory obligations

A platform offering 100% traceability of recorded events protects you during compliance audits and allows you to respond confidently to ACPR requests. Verify that the solutions you're evaluating have these complete traceability capabilities.

10. Security and certifications: protect your data and your clients' data

Security is not optional: You handle sensitive data (bank details, health information, identity documents). A security breach can destroy your reputation and engage your liability.

Certifications to require:

• ISO 27001: international standard for information security management
• SOC 2 Type II: independent audit of security controls
• GDPR compliance with identified DPO

Few market solutions have all of these certifications. Korint, for example, is SOC 2 Type II and ISO 27001 certified, guaranteeing a high level of security. Always ask for up-to-date certifications from each vendor.

11. Customer experience: your competitive differentiation

Your policyholders also judge the tool: In the digital age, your clients expect a smooth, fast, and modern experience, similar to what they experience in other sectors (banking, e-commerce).

What your software should enable:

• Intuitive online customer portal with access to all documents
• Mobile access to view contracts
• Simplified online subscription
• Smooth electronic signature
• Automated yet personalized communication

A platform enabling an efficient customer experience becomes a sales argument. Your prospects and clients will appreciate the modernity of your approach, strengthening your image as an innovative broker.

12. Support and assistance: your safety net

You're never alone: Even with the best software, you'll need help: technical question, regulatory change, optimization of your settings.

Evaluate the support offered:

• Availability and responsiveness
• Channels: phone, email, knowledge base
• Support for skill development
• User community
• Frequency of updates and improvements

13. Value for money: beyond the acquisition cost

Don't focus solely on the subscription price. Include in your thinking:

• Migration and deployment costs
• Team training and support even once in production
• Maintenance and updates
• Changes and specific developments
• Cost of integrations

Software that appears more expensive but is quick to deploy, requires little training, and is highly automated can prove much more cost-effective than a low-cost but time-consuming solution.

14. Product vision and vendor sustainability

Your choice commits you for years: Changing software is complex. Ensure that your vendor invests in innovation.

Positive signals:

• Clear and ambitious product roadmap
• R&D investments (particularly in AI)
• Growth of the company and its client base
• Vision aligned with changes in the insurance market

Selection methodology: how to proceed concretely

Phase 1: Scoping (1 week)

• List your essential functional needs
• Identify your current pain points
• Define your overall budget (license + deployment)
• Form a representative project team

Phase 2: Pre-selection (2 weeks)

• Establish a shortlist of 3-4 solutions
• Request targeted demonstrations on your use cases
• Verify client references in your sector
• Analyze technical documentation

Phase 3: Deep dive (3-4 weeks)

• Organize working sessions with finalists
• Meet support and technical teams
• Request detailed and transparent pricing

Phase 4: Decision (1 week)

• Synthesize with your project team
• Negotiate contractual terms
• Establish a realistic deployment schedule

Bottom line: prioritize your business, not the technology

The best broker software is the one that allows you to focus on your core business: advising your clients, developing your portfolio, and growing your business. It must absorb the technical and administrative complexity to give you time to create value.

In 2026, modern solutions like Korint, with their approach centered on simplicity, intelligent automation, and data quality, enable significant productivity gains (up to 48% observed) while ensuring total compliance and optimal customer experience. Other market players like Antenia or Modulr also offer interesting approaches depending on your specific needs.

The essential thing is to clearly define your priorities, involve your teams in the choice, and favor a solution that adapts to your processes rather than the other way around. Successful digital transformation of a brokerage firm relies on the right balance between high-performance technology and quality human support.

Want to deepen your thinking on choosing your broker software? Don't hesitate to request demonstrations from different vendors and talk to their current clients. Your decision deserves the time and attention necessary to make the choice that will propel your business in the coming years.

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