Korint Newsletter - Q1 2025

💡 A word from our CEO, Jean-Baptiste, to kick off the new quarter

"The past three months at Korint have been intense: new clients, new tech features, our team doubling in size, and a sharper vision of where we’re headed. Thank you for being part of the journey. Don’t forget to check out our new website, updated to better reflect our brand identity. We’d love your feedback!"

🎯 This quarter’s focus: our new identity & positioning

Did you think Korint only did fleet/mobility? That’s in the past — we now support all lines of non-life insurance portfolios.

Our solution is designed to accelerate the launch, development, and transformation of insurance portfolios and is adaptable across all business lines: commercial motor and mobility, commercial and specialty, retail and embedded insurance, health insurance

Launch, scale, transform. Effortlessly.

We’re ambitious because the timing is right: AI is redefining the insurance landscape, and legacy players are becoming obsolete. Korint is fully digital, plug & play, and built with deep industry expertise. All the levers are aligned to capitalize on this transformation.

🚀 Big news this quarter

✨ A new brand identity to fully reflect our 100% digital, plug & play, AI-native vision — with a fully revamped website

👥 Doubling and onboarding of the team, 80% made up of developers and insurance experts

🔧 Launched 10+ new modules, including unpaid invoice management, AR24 integration, claims handler integration…

🛠 Product spotlight: unpaid invoice management, on autopilot

This quarter, our Tech team released a full-featured module for managing unpaid invoices.

✨ The interface

✔️ Key features

• Automated dunning workflow (email reminders) triggered by payment failure
• Automatic creation of new invoices including late fees
• Sending formal notices
• Policy suspension: triggering a pre-cancellation status that suspends coverage and prevents policy changes
• Dashboard visibility of all unpaid invoices

🎯 Tangible benefits for our clients

• Fewer manual errors
• Better visibility on unpaid invoices, especially via the dashboard
• Significant time savings thanks to full automation:
  • 15 minutes saved per recovered invoice vs. manual process — that’s roughly 50 hours/month for 200 failed invoices. The more the unpaid volume, the bigger the gains!
  • 15% more invoices successfully recovered

🧭 Our goals for the upcoming quarter

1. Accelerate our product roadmap and deployment.
   We're onboarding new clients and leveraging their real-world use cases.
2. We’ve kicked off key functionalities for our platform: wholesale support, manual overrides, claims handler integration. These will enable support for all distribution formats (direct, broker, wholesaler, retailer), as well as tailor-made products with manual underwriting — especially in specialty insurance.
3. Keep hiring.
   We’re boosting our sales force with 2 new Sales roles to support our VP Revenue and growing the Ops team with a new Business Operations profile.
4. Continue heavy R&D investment.
   Insurance is a complex domain, and these investments are key to building the best insurance platform. Expect major announcements!

🧑‍💼 New joiners

Spotlight on Estelle Lebar

Estelle joined us earlier this year as VP Revenue. With her insurance expertise and strategic commercial development experience from Akur8 and Shift Technology, she will play a key role in Korint’s expansion in France and internationally.

🔍 A must-read: our first White Paper

Here’s the intro and table of contents to start unpacking the challenges of tech & AI in insurance:

1. Introduction: The urgent need for tech progress in insurance

2. Why insurers are tempted by in-house development

3. From build to buy: a paradigm shift

4. Smart scaling — the example of Korint’s Core Insurance Platform

5. Conclusion: making informed tech decisions for sustainable growth

6. Summary Table – Build vs. Buy with Korint

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1. Introduction: The urgent need for tech progress in insurance

The insurance industry is at a critical crossroads.

Insurers, brokers, and mutuals face unprecedented pressures — shifting customer expectations, increasingly complex regulations, and the need to boost operational efficiency.

In a recent survey of P&C insurers, over 90% said their current tech stack wouldn’t be able to meet product development needs in the next 3–5 years.

Technology has moved from a supporting role to being the primary driver of competitiveness and growth. Modern insurance operations require advanced capabilities in data handling, workflow automation, and rapid service adaptation to meet market demand.

Integrating cutting-edge technologies is no longer futuristic — it’s a necessity.

Improving underwriting precision, personalizing the customer experience, and optimizing claims processing through cloud and AI are now decisive factors in improving overall profitability for insurers, brokers, and mutuals.

Today, 63% of insurers are concerned about their tech capabilities.

This shift forces insurers and brokers to assess the best ways to incorporate these tools into their business models. The choice between building in-house or adopting third-party solutions carries significant implications for agility, innovation speed, cost structure, and long-term positioning in the insurance market.

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Our first White Paper “Make or Buy? The best strategy to accelerate insurance transformation” is available on request 👉 here

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